Mondottica is proud to have been awarded ISO 9001:2015 certification, an internationally recognised standard that ensures that our products and services meet the needs of our partners and customers through an effective Quality Management System (QMS).
The ISO 9001 standard has been adopted by over a million organisations worldwide and ensures customer satisfaction is top priority.
Mondottica’s certification confirms the maintenance and improvement of its high standard of service delivery, and efficiency, driving directly into increasing customer satisfaction.
To become ISO 9001 certified, with the leadership and support of the executive team, Mondottica have worked with, our external ISO Provider, and have been audited substantially to ensure our QMS and documentation is in alignment with the global recognised standard. Our certification was awarded on 10th April with no non-conformances.
We will continue to challenge ourselves to further improve our Quality Management system in line with the ISO 9001 Quality Principles, that support our own company values, and within a culture of continuous improvement.
“I’m delighted that we have been awarded ISO 9001 certification which demonstrates our own good practices and approach to delivering for our customers and partners and to continuous improvement. This is a milestone for our business and a brilliant reflection on the great work done by our teams” Tony Pessok, CEO of Mondottica
A big thank you to our teams in Nottingham and London for all their hard work in help in achieving this accreditation.
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